SHIPPING

SHIPPING CHARGES

 Region Orders of £50 or less Orders over £50 
UK £3.95 FREE
Europe £5.95 FREE
Rest Of The World £9.95 FREE


If you are an International Customer your postage rates are calculated for you at the checkout stage.

**Please note that you may be required to pay import duties and local taxes on your parcel if you live outside of the UK. We have absolutely no control over these charges/duties/taxes, and they cannot be refunded or returned.

DISPATCH AND PROCESSING TIMES

We aim to dispatch all orders within 2-4 working days of receipt. Please Note: a ‘working day’ means a Monday to Friday that is not a Bank or Public Holiday. Please allow an additional day in the event of a public holiday.

Orders containing different items may be shipped as separate packages.

POSTAL/SHIPPING TIMES

As all our items are printed to order, we are unable to expedite the printing and dispatch process any sooner than the timings provided.

Region Delivery Time (from date of despatch)
UK 1-2 working days (Royal Mail 1st Class)
Europe 5-12 working days
Rest Of World 10-20 working days


Please be aware that, in the UK under Royal Mail regulations we allow 21 days from the date of dispatch before we will investigate the non-arrival of an item. Internationally, this time is six weeks. In the unlikely event that your order arrives damaged, or you receive the wrong item, please contact us as soon as possible.

The Pete Tong Store cannot be held responsible for any delays that are out of our control.